Implementing an Enterprise Global Bid Desk Process with Salesforce
Its always a challenge when you are trying to create a solution from scratch. Like my Linksys by Cisco, CIO mentor Tim Good once said “You try to buy before you build”. The reason is that if a business builds new solutions for all its issues, that company may not be able to focus on their core business because they have to spend time maintaining and updating more code. Unfortunately even though that approach is clear there is not always a clear Off-The-Shelf solution at that time. This was the case when we were challenged with developing a .Net custom Sales Quoting application to integrate with Salesforce.com. We were able to successfully design and develop a pilot application. But just a year later Big Machines Inc., an on-demand sales configuration … Read entire article »
Filed under: CRM
Why Business Analysis is essential for Salesforce.com Implementations
Due to the power and flexibility of the Salesforce.com tool, understanding the role it will play in your organization is the most important piece of a successful implementation. This is where the skillful use of business analysis can be invaluable. Salesforce.com is a powerful and flexible tool that can be combined with partner applications to become the primary application for your business. Salesforce.com can also be implemented to simply support sales force automation, call centers or marketing. So properly determining the scope of the implementation and defining the success measures will help to ensure a successful implementation. A business analyst should be used in your organization to ensure you are using Salesforce.com effectively. This business analyst can serve as an advisor and can become an important extension of your organization and the primary … Read entire article »